Yes, Big Elephant Play has professional design department, which can service for the OEM or ODM project.
Yes, Big elephant Play products is designed in modular, and you can add the different options and toys as market like.
Since the playground design has a certain lifetime and sales season, send products back is a big waste for both other if without quality issue. Big elephant marketing will work together with you to make the best solution.
Big Elephant are always here to afford any big claims which is our responsibility, and make replacement for big errors, and continuous to improve the products approaching perfect.